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Licensed by the Georgia Department of Community Health Serving 32 Georgia Counties John-Florence Clinic & Lab in Lagos, Nigeria US Army Veteran-Owned Business CNA & BLS Training Enrollment Now Open Call Us: 770-932-4932 Accepting Medicaid · Private Insurance · Private Pay
Notices

Nondiscrimination and language help

Favored Healthcare Services follows federal civil rights laws. Free language assistance and free aids for people with disabilities are available to you.

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1-888-738-9978 (TTY: 711).

Discrimination is against the law

Favored Healthcare Services complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Favored Healthcare Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Favored Healthcare Services:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact our Section 1557 Coordinator.

How to file a grievance

If you believe that Favored Healthcare Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Contact
Section 1557 Coordinator, Management
Address
4297 Buford Drive, Ste. 2-B, Buford, GA 30518
Telephone
770-932-4932
Toll free
1-888-738-9978
TTY
Georgia Relay, dial 711
Email
[email protected]

You can file a grievance in person or by mail, telephone, or email. If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or telephone at:

Office
U.S. Department of Health and Human Services, Office for Civil Rights
Address
200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
Telephone
1-800-368-1019, 800-537-7697 (TDD)

Language assistance

Free language assistance is available in every language. These statements are the official translations published by the U.S. Department of Health and Human Services.

  • Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-738-9978 (TTY: 711).
  • Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-738-9978 (TTY: 711).
  • 한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-738-9978 (TTY: 711)번으로 전화해 주십시오.
  • 繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-888-738-9978(TTY:711)。
  • ગુજરાતી (Gujarati) સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-888-738-9978 (TTY: 711).
  • Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-888-738-9978 (ATS : 711).
  • አማርኛ (Amharic) ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-888-738-9978 (መስማት ለተሳናቸው: 711).
  • हिंदी (Hindi) ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-888-738-9978 (TTY: 711) पर कॉल करें।
  • Kreyòl Ayisyen (Haitian Creole) ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-888-738-9978 (TTY: 711).
  • Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888-738-9978 (телетайп: 711).
  • العربية (Arabic) ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-888-738-9978 (رقم هاتف الصم والبكم: 711).
  • Português (Portuguese) ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-888-738-9978 (TTY: 711).
  • فارسی (Persian) توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-888-738-9978 (TTY: 711) تماس بگیرید.
  • Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-738-9978 (TTY: 711).
  • 日本語 (Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-888-738-9978(TTY:711)まで、お電話にてご連絡ください。

Posted September 2026. All notices